Machine Learning Milan – Meetup

Today, I joined to the Meetup event Machine Learning in Milan, hosted by Marcosca in Via Bligny. It was the first meeting of this group, so there were a few people knowing each other. It had a great opportunity to meet with people having different backgrounds. The purpose of this group is to create a Machine Learning community in Milan by organizing meetups and events and then accelerate this ecosystem with startups and investors. I feel lucky since this event is realized when I was in Milan to do my personal issues. I thank everybody who contributed to this organization. The next meetup will be in 27 October. You may find the details from the Meetup app.

Implementation of a Chatbot

Nowadays, chatbots -namely, conversational agents- have become so popular for companies; almost every company has an ongoing chatbot project! In general, the companies prefer getting a cloud-based (SaaS) chatbot in order to quickly go live. However, when the conversation requires a domain-specific knowledge, it becomes inefficient to use a generic chatbot. In this situation, a custom in-house solution seems a better option.

As an example, at Vodafone, the challenge was to give relevant information about Telecom specific services in the Turkish language. Our in-house product is now capable of making a conversation in Vodafone terminology! Vodafone subscribers are able to get information about their tariff or take actions such as purchasing an add-on, changing tariff, etc.

Now, I contribute to this product to make it smarter and self-learner and actually, it is a great experience for me!